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RIDGID launches RIDGIDConnect online tool |
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Written by Newswire
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ORLANDO, FL – RIDGID, a manufacturer of hand and power tools including multiple digital inspection products, announces the launch of RIDGIDConnect — a subscription-based, online business tool designed for service professionals and contractors who create or use digital information. A first-of-its-kind platform, RIDGIDConnect provides the ability to share and store digital assets such as diagnostic job site photos and videos, job reports and histories, maintenance records, customer lists and other business files, which in turn simplifies external and internal communication, as well as the recordkeeping process.
“While developing RIDGIDConnect, we conducted hundreds of hours of research with professionals to identify their needs and make sure the tool could easily and quickly be adopted to help manage their digital assets,” said Jay Gatz, vice president of strategic planning, RIDGID. “Based on our research, we were able to develop an online business solution so professionals like plumbers, HVAC technicians and facility managers, have the opportunity to consolidate and access items associated with a particular job in one location, then communicate this information with pertinent parties, thus increasing their effectiveness and efficiency. We like to say it’s an electronic medical record for each of their customers.”
RIDGIDConnect: Share
The “share” aspect of RIDGIDConnect allows professionals to overcome communication challenges previously associated with digital media assets. RIDGIDConnect subscribers have the ability to:
• Prepare and send detailed, professional job reports that include notes and customer details to multiple recipients
• Edit and narrate digital media (videos and photos) to provide concise, easy-to-follow explanations
• Control recipients’ access privileges
RIDGIDConnect: Store
RIDGIDConnect “stores” and protects a professional’s digital assets on a secure and continually backed-up system, including these items:
• Detailed customer lists and job histories
• Uploaded digital media from inspection tools (any manufacturer) and digital recording devices
• All business files and records
RIDGIDConnect: Simplify
RIDGIDConnect “simplifies” and bridges the technology gap by:
• Eliminating the need to burn DVDs, CDs or thumb drives
• Lessening the back-and-forth explanation between clients and/or co-workers
• Providing around-the-clock access to records from any location
• Utilizing RIDGIDConnect mobile to conduct business in the field via a smartphone
RIDGIDConnect is available in four subscription plans to suit the needs of businesses and organizations of various sizes. Payments are made on a monthly basis.
To register for a free 30-day trial or for additional information about RIDGIDConnect, visit www.RIDGIDConnect.com.
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