Hydro One 2018 Sustainability Report

Mario Cywinski
August 07, 2019
Written by
Hydro One Limited published its 2018 Sustainability Report: Partnering for a Brighter Future. It highlights Hydro One’s progress in 2018 and its plans for future years.

"The entire team at Hydro One is dedicated to positively impacting the world around us to deliver long-term value for our employees, customers, communities and shareholders," said Mark Poweska, President and CEO, Hydro One. "We have made great strides in building the foundations of our sustainability strategy to ensure Hydro One continues to operate safely, in an environmentally and socially responsible manner, in partnership with our customers, stakeholders and the communities we serve."

The report reviews Hydro One's performance in five key areas:
-focus on putting customers first,
-management of environmental impacts,
-employees and workplace,
-commitment to supporting stronger communities
-and investments to improve service reliability and the long-term viability of the company.

Highlights include:
-Injection of $1.3 billion into Ontario's economy through procurement with 85 per cent spent on Ontario suppliers.
-Strengthened ties with Indigenous leaders, businesses and communities across the province and increasing procurement spending to $39.4 million with Indigenous businesses.
-Approximately $2.6 million in investments to community initiatives, providing support to more than 100 communities across Ontario.
-Capital investments of $1.6 billion to renew and modernize Ontario's electricity system.
-Transmission customer satisfaction reached an all-time high at 90 per cent.
-Residential and small business customer satisfaction with our distribution services was the highest in five years.

Hydro One 2018 Sustainability Report is available here: https://www.hydroone.com/2018Sustainability

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